Returns & Exchanges

At Perfumaria de luxo com preço justo, we want you to feel confident in every fragrance purchase. If you are not completely satisfied with your order, we offer a seamless return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer concierge team via email with your order number and the reason for the return to receive a pre-paid shipping label.

• 2.
  Prepare the Package

  Carefully pack the perfume in its original, unopened cellophane wrapping and secure it within the original shipping box to prevent damage during transit.

• 3.
  Ship the Item

  Drop off your package at any authorized carrier location using the provided label; ensure you keep the tracking receipt for your records.

• 4.
  Quality Check & Refund

  Once our olfactory experts verify the product's condition, your refund or exchange will be processed to the original payment method within 5-7 business days.